Atlanta, Georgia June 12, 2020 – Smartz Solutions, a global dynamic CCaaS software development company, is proud to announce that it is partnering with the fast-growing and experienced team at Vortalsoft Inc.
Smartz Solutions is committed to bolstering customer success, and Vortalsoft, shares this same vision. After an extensive review of emerging visionary Contact Center Solutions, Vortalsoft has partnered with Smartz Solutions to bring clients the opportunity to simplify the customer and employee experiences through Smartz Solutions’ full-stack best-in-class technology.
Mark Zabroske, Chief Executive Officer, Smartz Solutions North America
“We are thrilled to have Vortalsoft, join the Smartz Solutions team. With their significant CCaaS experience and industry knowledge, they make an invaluable contribution to our partner eco-system. With a great deal of market experience in both the US and Canada, they offer great insights and value into the modern customer journey”.
Ann-Marie McCann, Senior Vice President Global Solutions, VortalSoft
“Our clients are facing new and changing working environments, increasing requirements for work at home employees and customer adoption of new channels and expectations for an improved seamless service. Smartz Solutions helps meet all of these needs and aligns with Vortalsoft’s mandate to help our clients make their customer contact centers work to meet their CX and business objectives.
About Smartz Solutions
Smartz Solutions specializes in managing customer and employee experiences through our enabling technology. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that include the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX and EX platform.
VortalSoft Inc. is a fast-growing business solution organization that services clients in the United States and Canada. We service clients in need of a wide range of services including Call Center, Cyber Security, Learning and Staffing solutions. Our clients include Fortune 100 businesses in the area of Finance, Retail, Oil & Gas, Research, Healthcare, Manufacturing along with Educational Institutions in the US and Canada.