The following page will cover various support related information to help you with your general day to day maintenance of your contact center system.
Microsoft Updates
Microsoft Automatic Updates should be Disabled.
Clients should only install Critical Updates to systems after hours and only after a current VM level backup has been completed on all your servers.
If a problem arises after a Microsoft Update, please roll back the update and contact support with the details.
If this does not resolve the issue please revert back to the backups taken prior to the work.
Release notes
Stay tuned for more release notes soon
EOSL Information
Current Aspect Product Lifecycle center as of May 28th 2019
More Questions?
Contact support for latest information.