CX and Technology Solutions

True partners in your Customer Experience and Technology journey.
Let us help you meet your customers where they are AND REDEFINE their relationships with you, one experience at a time.

If you are experiencing a Cyberattack, click the link above to be connected to our CyberSecurity partner, Sophos. Their Incident Response Services team will work with you to on a plan of action, with most customers fully triaged within 48 hours.


Business Software Solutions

True partners changing your customer experience together!
Let us Well help you meet your customers where they are AND REDEFINE their relationships with you, one experience at a time

Who We Are?

Vortalsoft is a privately held, global, technology and CX solutions firm. We specialize in strategic consulting, design, build and ongoing support of mission critical contact center and unified communications technology, and local, regional and national IT resourcing to help ensure. your projects and business success.

Are you looking to implement or transform new technologies, ensure world class support to your organization and Customers, or augment your IT and Contact Center teams with experts for projects or are you wanting to stay focused on your core competencies and remain agile? Rely on our expertise to bring in the technologies and support you need to compete head to head for the same Customers without the distraction or overhead of a build it yourself approach, Vortalsoft is a true partner to our Clients in achieving your goals long term.

Vortalsoft Solutions

Professional Business Software Solutions

Whether it’s selecting new solutions, support of existing solutions, transformation planning and execution both technically or operationally, or expert IT and Operational resources for the CX center, Vortalsoft will use our experience to help you deliver for your business.

Why Work With Us?

Our Experience

VortalSoft is a privately held, global information technology and CX solutions firm, founded in 2000. Our employees collectively have over 500 years of Information Technology business experience. Vortalsoft is a new category of consulting and services firms. We are focused solely on building solutions and capabilities that help companies build competitive differentiation. VortalSoft specializes in developing solutions for both Small to Medium sized companies as well as the Global Enterprise.

Check Out Vortalsoft Solutions

VS Care

Vortalsoft CARE is the selection, implementation, integration and ongoing support of Clients CX cloud or hybrid omni channel solutions …

VS Continue

Continue is an independent support option for End of Service life contact center platforms during migration periods of for clients …

VS Complete

COMPLETE is a managed service, full support option beyond break fix of your contact center environment. This can be …

VS Consult

CONSULT is a project based advisory services to help our clients in the Transformation of technology and operations …


VS External Talent Solutions

With increasing labor shortages, and ongoing technology disruption, let Vortalsoft provide you experienced, qualified and willing resources…

More About VS External Talent Solutions


HDIB (help desk in a box) is a turn key internal and external help desk support solution for the corporation, for the …

Cyber Security Solutions

Vortalsoft Cyber Security Solutions provide you with peace-of-mind in these times of global ransomware attacks. Talk to us about how we can secure your enterprise and help you reduce your risk to unwanted intrusions.

More About Cyber Security Solutions

Vortalsoft Partners

We represent YOU in the process, not a manufacturer, and have the in-house engineering, design, operational and support experts to ensure that your needs are met throughout all phases of the lifecycle from initial selection through ongoing support over the years.

This allows us to help you select the right products, use our specialized partner pricing discounts to get you the best initial and ongoing pricing, implement and integrate them into your complex environments and other solutions, all on a timeline that fits YOUR needs. Then we stay behind and the same teams will provide you ongoing 24×7 North American support of those solutions in your environment so you can be confident that we know and understand your environment and you know and can trust us.

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business from the ground up.