After your implementation, we stay behind and the same teams will provide you ongoing 24×7, North American support of those solutions in your environment so you can be confident that WE know and understand your infrastructure and YOU know you can trust us.

Your solution is still registered and supported through us with the OEM (manufacturer) so you have the same access to hot fixes, code mods, upgrades etc, but you benefit from our world class north American expert teams support to keep your solution up and operating for your business.

With everything that has happened in the industry in 2020, more workers working remotely, increasing demands and contacts from Customers, increasing needs to bring calls and communications outside the offices and call centers to agents and workers located remotely often on bring own devices and Customers quickly adopting and crossing channels and a need to meet customers and recognize them as they moved within channels the adoption of Cloud technology, UcaaS, CcaaS, as well as LMS and CMS as well as SaaS as the need to bring applications, communications to distributed workers and Customers where they were increased.