VortalSoft Solutions

With the increased adoption of Cloud, requirement to enable remote working environments and the ongoing addition and adoption of automation, digital and new channels, Clients are faced with a rapidly changing environment and a realization of the importance of business continuity, service and flexibility for their mission critical Customer Experience centers.

VS Care

VS CARE is the selection, implementation, integration and ongoing support of Clients CX cloud or hybrid omni channel solutions. Then Vortalsoft CARE is for you. Vortalsoft will: Represent YOU in the process …

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VS Continue

VS Continue is an independent support option for End of Service life contact center platforms during migration periods of for clients who need to stay on their current platform beyond the support term offered by the OEM …

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VS COMPLETE

VS COMPLETE is a managed service, full support option beyond break fix of your contact center environment. This can be customized to meet your specific needs from dedicated expert technical resources who can …

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VS CONSULT

VS CONSULT is a project based advisory services to help our clients in the Transformation of technology and operations in their environment? With over 20+ years’ experience in the design, implementation, ongoing operations and …

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VS HDIB

VS HDIB (help desk in a box) is a turn key internal and external help desk support solution for the corporation, for the contact center or for your end users. Easily implemented, it can grow and flex with you and take on additional …

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VS External Talent Solutions

With increasing labor shortages and ongoing technology disruption, let Vortalsoft provide you experienced, qualified and willing resources for projects or ongoing roles including; local, regional, national and global resources for Technology, Operations and Project Management roles.

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